Work with us

Afrika Handmade is a popup event in Nairobi that focuses on contemporary artisan and design products for home. All products are sourced from within the African continent.

We have recently opened a retail store at the Village Market and are looking for a retail shop assistant to join our team. It is a temporary position, available only for October 2018, but with high possibility of extension. It is a paid position.

Responsibilities:

Ensure high levels of customer satisfaction through excellent sales service

Maintain outstanding store condition and visual merchandising standards

Maintain a fully stocked store

Manage point-of-sale processes

Actively engage in the sourcing and receiving of new shipments

Keep up to date with product information

Accurately describe product features and benefits to customers

Follow all companies policies and procedures

Requirements:

Past experience working in a retail environment

Strong understanding of sales principles and customer service practices

Track record of over-achieving sales quota

Solid communication and interpersonal skills

Excellent customer service skills

Friendly, helpful, patient, confident and engaging personality

Basic administration skills, including bookkeeping

Minimum of college diploma in relevant field – interior design, sales and marketing, communications etc

Flexibility to work on other tasks

Ability to follow instructions to the letter

Good team player, but also able to take initiative

Previous working experience with Craft Afrika and/or Afrika Handmade will be an added advantage.

Deadline for receiving applications: 19 September 2018. Send applications to hello@afrikahandmade.com